Buying Tickets
Book in person
Our box office locations are situated in our central Auckland venues for purchasing or picking up tickets:
THE EDGE Box Office (view map)
THE EDGE Box Office has located on Level 3 of the Aotea Centre, overlooking Aotea Square.
Address: Aotea Centre, Level 3, Queen Street, Auckland CBD
Opening Hours: Monday - Friday, 9.00am - 5.30pm, Saturday and Sunday, 10.00am - 4.00pm, and 90 minutes prior to the start time of an event.
Auckland Town Hall Box Office (view map)
Address: Auckland Town Hall, Queen Street, Auckland CBD
Opening Hours: 90 minutes prior to the start time of the event.
The Herald Theatre Box Office (view map)
Address: The Herald Theatre, Aotea Centre, Queen Street, Auckland CBD
Opening Hours: 60 minutes prior to the start time of the event.
The Civic Theatre Box Office (view map)
Address: The Civic Theatre, Cnr Wellesely and Queen Streets, Auckland CBD
Opening Hours: 90 minutes prior to the start time of the event.
Buying tickets for Ticketmaster events
Tickets to all Ticketmaster events in New Zealand, including events at Vector Arena, can be purchased from the Aotea Centre Box Office.
Book by Phone
Contact THE EDGE Ticketing Service:
Auckland customers: 09 357 3355
Nationwide customers: 0800 BUY TICKETS (289 842)
International customers: +64 9 357 3355
Group bookings: 09 357 3354
Contact Centre opening hours: Monday - Friday 9.00am - 8.00pm, Saturday & Sunday 9.00am - 5.00pm
Groups opening hours: Monday - Friday 9.00am - 5.00pm
Book Online
Make an online booking on this wensite. Go to the Buy Tickets section to browse events and book tickets.
Ticket Purchase Queries
If you have a query regarding an existing ticket order, please phone our customer service line on 09 357 3353 or email tickets@the-edge.co.nz
Please note that all information regarding venue, time, date and prices for shows/events on at THE EDGE, can be found on this website. Should you want to purchase tickets to (or have a query related to) an upcoming show, please phone our call centre on 09 357 3355 or 0800 BUY TICKETS (289 842).
Visitor Information
For information related to your visit or attending an event, read our Frequently Asked Questions or contact our customer service team:
Email: tickets@the-edge.co.nz
Phone: 09 357 3353
Customer Feedback
It is important to us that our patrons and visitors to our venues have an enjoyable experience. If you have a compliment, concern or comment, please let us know by emailing feedback@the-edge.co.nz or phoning 09 357 3353.
THE EDGE Ticketing Service Addresses
Postal address
PO Box 5143, Wellesley Street, Auckland 1141
Courier Address
Level 4, 50 Mayoral Drive, Auckland, 1010